No Refund Policy

At Project Velo MPH, we are committed to providing high-quality pitching development through one-on-one and group training sessions. To ensure fairness and consistency, the following refund policy applies to all services:

1. Non-Refundable Payments
   All payments for training sessions, packages, and programs are non-refundable. This policy includes, but is not limited to:

   • Missed sessions.

   • Canceled sessions outside the allowed rescheduling window.

2. Rescheduling
   Clients may reschedule a session with at least 24 hours’ notice prior to the scheduled session time. Failure to provide sufficient notice may result in forfeiture of the session without refund.

3. Session Expiration
   Purchased sessions or packages must be used within the specified timeframe agreed upon at the time of purchase. Unused sessions or packages beyond their expiration date are non-refundable and non-transferable.

4. Adverse Weather or Unforeseen Circumstances

   • Outdoor sessions impacted by adverse weather may be rescheduled. Refunds will not be issued due to weather-related cancellations.

   • If Project Velo MPH must cancel a session due to unforeseen circumstances, we will work with clients to reschedule the session at no additional cost.

5. Commitment to Quality
   Our team is dedicated to providing the best training experience. We encourage open communication to address any concerns or feedback about your training experience.

By purchasing our services, clients acknowledge and agree to this No Refund Policy.